Craig's Auto Upholstery
Reviews & Reputation
What customers say on Yelp and Google—and what matters when you’re choosing an upholstery shop.
Auto Upholstery
Full interiors or targeted repairs with careful matching.
Car Seats
Tears, seams, bolsters, and foam rebuilds.
Headliners
Sagging headliner replacement that stays tight.
Convertible Tops
Leaks, wear, and repair vs replacement guidance.
Classic Cars
Consistent, detail-focused classic interiors.
Contact
Estimates, photo checklist, and next steps.
With upholstery, a lot of work looks “fine” on day one. The difference shows later: seams stay straight, panels stay tight, and repairs don’t start to look obvious once the interior has lived through real heat and daily use.
If you’re deciding whether to call, the fastest “trust check” is third-party reviews. We have reviews on Yelp and Google, and we embed a couple here as proof. If you want an estimate, you don’t need to read for ten minutes—call or text and we’ll get you to the right next step.
Call: (408) 379-3820 · Text: Text (408) 379-3820
What customers mention again and again
In reviews, customers often mention:
- Clean repairs that blend (not the “one new panel” look)
- Clear communication and straightforward pricing
- Seat seam repairs and bolster/foam support improvements
- Headliner replacements that look smooth again
- Classic and custom interior work (when the details matter)
How to read upholstery reviews (what actually matters)
If you’re scanning reviews for any upholstery shop, the most useful details are specific ones:
- Matching: did the repair blend, or does it look like “one new panel”?
- Fit and finish: are seams straight, edges finished cleanly, panels aligned?
- Comfort: did the seat feel better after foam/bolster work, not just look better?
- Communication: was it clear what was being done (repair vs reupholstery vs full refresh)?
- Durability: did the fix hold up after regular use?
Good upholstery isn’t magic. It’s clear expectations, careful work, and finishing details that hold up.
Yelp reviews
Here’s what customers say. Ready to talk? Call (408) 379-3820 or text (408) 379-3820.
What to look for by service type
If you’re searching a specific service, look for reviews that mention the same kind of work.
Seat repair / reupholstery
Look for comments about:
- Matching (color + grain/texture)
- Straight stitching and clean seams
- Foam/bolster comfort (not just “looks new”)
Headliner replacement
Look for comments about:
- Smooth finish (no waves or sagging)
- Clean cut lines around lights/visors/trim
- The problem staying solved (not sagging again quickly)
Convertible tops
Look for comments about:
- Fitment (sits evenly side-to-side)
- Leaks/noise improving
- The top looking clean when fully closed
Classic interiors
Look for comments about:
- Consistency across the cabin (not a patchwork look)
- Details that feel period-respecting
- Planning and staging work so it stays consistent
What customers usually want (and what we focus on)
Most people call us with one of these outcomes in mind:
- Make a torn seat look factory-clean again
- Stop a headliner from sagging and make it look smooth
- Fix a convertible top problem so the car is weather-tight and presentable
- Bring a classic interior back to a consistent, finished look
If that’s your situation, we’ll keep it simple: we’ll tell you what the clean repair looks like, or when it’s time for a reset.
Call: (408) 379-3820
Questions to ask any upholstery shop (including us)
If you want a clean result and a clear quote, ask:
- How do you approach matching color and texture/grain?
- When is a localized repair a good idea — and when does reupholstery make more sense?
- If the seat feels collapsed, do you address foam/support or only the cover?
- What details make the difference on my job (seam alignment, trim finishing, how things sit and seal)?
- What do you need from me to quote accurately (photos vs in-person inspection)?
If a shop can’t answer those clearly, it’s fair to call another—upholstery is too visible to be unclear about.
Quick red flags (in any market)
When you read reviews for any upholstery shop, be cautious if you see repeated mentions of:
- Repairs that don’t match
- Work that looks wrinkled, loose, or uneven
- Issues that come back quickly (especially headliners and tops)
- Confusing expectations (“thought it included X, but it didn’t”)
What matters is simple: work that looks intentional and holds up to daily use.
Google reviews
Want examples similar to your project?
If you want examples similar to your project — seat repair, headliner replacement, convertible top work, or classic interiors — tell us what you’re trying to solve and we’ll point you to the most relevant recent work we can share.
Call: (408) 379-3820
Shop: 271 Bestor St, San Jose, CA 95112
Directions: Google Maps · Apple Maps
Want to leave a review?
If we helped with your seats, headliner, convertible top, or interior work, a short review helps local customers find a shop they can trust.